Shipping Policy
Key Details
- Order Cut-Off Time: 12:00 GMT
- Processing Time: 1–2 days (Monday to Friday)
- Package Transit Time: 4–5 days (Monday to Friday)
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Total Delivery Time: 5-7 business days
- Shipping Costs: Free Shipping on all orders to the United Kingdom
Shipping Process
When you place an order, you will receive a confirmation email with the full summary of your purchase. We then begin processing, which usually takes 1–2 days (Monday to Friday). Once your parcel has been dispatched, you will receive another email containing tracking information. Package transit time typically takes 4–5 days (Monday to Friday) after dispatch, resulting in a total delivery timeframe of around 5–7 business days.
Potential Delays
If the maximum time for order delivery has passed and your order still hasn't arrived, allow up to 2 extra days (Monday to Friday) and don't forget to use your tracking code. If your package still hasn't arrived, please contact us, quoting your order number.
Cancellations
If you need to cancel your order, contact info@thyraclub.com promptly. Cancellations can be processed only if the order has not yet been dispatched. If it has shipped, please follow the return process.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, email info@thyraclub.com as soon as possible with clear photos and a brief description of the issue. Once verified, we will arrange a replacement or send the correct item at no additional cost.
If you have a question or require support, please contact us using the options below.
Customer Service Hours:
Monday to Friday: 08:00-17:00 GMT
Email: info@thyraclub.com
Phone Number: +31 6 10325117
For More, Open Contact Form.